Source: How small businesses do big things with G Suite from Google Cloud
We’ve seen businesses of all sizes use G Suite to breakdown information barriers and increase employee collaboration. It’s been especially helpful for those who run their own businesses, where juggling multiple jobs—from operations to administration to accounting—is second nature.
For many of these businesses, G Suite helps them collaborate securely and free up time so that they can focus on what really matters: their customers. Below are how three businesses use G Suite to both scale and mobilize while keeping their customers top of mind.
MobileOne keeps its employees mobile
Workers spend up to 8 hours per week searching for, or consolidating, information. When you sift through emails to find files or dig through folders to attach documents, that time adds up.
MobileOne experienced this firsthand. The company, which operates more than 125 T-Mobile premium retail stores in the US, found that its employees were sinking unnecessary time in email going back-and-forth searching for files. Its previous productivity tools made it difficult to collaborate, especially for remote employees, and tough to share the latest information, like growth and performance metrics, at an accelerated pace. With this in mind, MobileOne moved to G Suite.
Revel Stark, MobileOne’s Director of Recruiting and Marketing, was heading to the beach with his family one Sunday when his colleague sent an urgent request for a document from him. It took just seconds to access the requested document in the Google Drive mobile app and share it, rather than having to search through files on a laptop, or wait until Monday when he was back in the office.
In addition, real-time editing in Docs and Sheets allows MobileOne employees to streamline how they share and edit documents since it eliminates version control. The company now creates central repositories of information in Docs and Sheets, ensuring everyone is working with the most up-to-date information, saved securely in the cloud.
JBGoodwin Realtors streamlines business processes to create new home owners
As a real-estate company with multiple offices in Texas and clients across the country, JBGoodwin Realtors needed a secure productivity solution that powered real-time employee collaboration. But it also looked to a solution to help reduce costly maintenance, archive information securely in the cloud, and open up opportunities to streamline business processes. The company turned to G Suite to help.
By moving to G Suite, JBGoodwin Realtors adopted a cloud-first strategy that improved its data security by catching phishing attempts before they reached employees, and as a result, helped reduce time spent on platform maintenance by 30 percent. Because Gmail allows users to easily archive emails in the cloud, the company no longer needs to invest in hard drive space to save messages. Its employees can easily access emails securely on any device both online or offline. Plus, the company can rest assured that their information stays secure with the help of built-in phishing protections.
Finally, via resources in the G Suite Marketplace, JBGoodwin Realtors automated its manual processes by connecting G Suite data with its CRM and marketing tools, so that its realtors can focus on making valuable connections with potential clients instead of inputting data in multiple systems.
TrueCar drove a smooth transition to G Suite
More than 1.5 billion people use Gmail everyday. Since employees are often already comfortable with using Gmail in their personal lives, transitioning to using it at work is a smooth process.
This was crucial for TrueCar, an automotive resale marketplace that connects sellers with potential buyers (and arms them with pricing information). Minimal onboarding support and training was needed when implementing G Suite. The team took advantage of G Suite’s User Interface (UI) customizations, which can be tailored to a user’s preference in Settings. For example, at TrueCar, admins customized their Calendar interface to be a side-by-side calendar view so they could easily see multiple schedules on a single screen.
With G Suite, there are many ways to customize your apps to help you stay productive. Check out the G Suite Learning Center for inspiration.
G Suite is relied upon by millions of businesses of all sizes to help teams collaborate and get more done. Join these organizations and transform how your business works. Learn more on our website.