Source: Want to keep your employees productive? Pay attention to shadow IT clues from Google Cloud
Employees use tools at their disposal to get work done, but if these tools (often legacy) hamper collaboration or are inflexible, they’ll turn to less secure options for the sake of convenience. According to Gartner, a third of successful attacks experienced by enterprises will come from Shadow IT usage by 2020.
And this problem is not unknown. Eighty-three percent of IT professionals reported that employees stored company data in unsanctioned cloud services, a challenge especially apparent with file sync and share tools. When people work around their legacy systems to use tools like Google Drive, it’s often because they find their current systems to be clunky or that they can’t collaborate with others as easily. They’re unable to do three key things in legacy file sync and share systems (like Microsoft SharePoint):
The way I see it, you have two choices when it comes to making a decision on file sync and share systems:
Option 1: Continue to let your employees work on unsanctioned products, some of which may open your business up to unintended security issues (and, in some instances, scary terms of service).
Option 2: Buy the tools that your users want to use because these tools are making them more productive.
If you want to create a more productive workforce, take cues from your employees. Your tools should not only meet the highest security standards for IT, but let people work they way they want to (and be intelligent enough to guide them along the way). Imagine if your technology could flag that a file contains confidential information before an employee accidentally shares it. Or surface files as they’re needed to help people work faster. Google Drive does this.
Remember, if the technology doesn’t suit your employees, they’re just going to work around it anyway. Instead of investing time and resources on routine maintenance, shift this energy toward helping your employees stay productive in ways that work for both you and them.